Wednesday, February 10, 2010

Video Branding Follow-up and Example

Last night I got this email from an ex-client and good friend Flavio Gomes. Flav is co-founder and President of Logisense Corporation. EngageIP, Logisense's IP billing platform is used by customers worldwide. It's a great example of the use of video for both personal and professional branding.

Hi Jimnot asking for an immediate responsejust your sense.
I took a que from your blog post.
You should be retired painting\taking pictures of interesting subjects on some island by now.
Flav
Should add..this cost us roughly 300 bucks in software and say 20 hours of internal edit time.

Sunday, February 7, 2010

Personal Branding - To Video or Not to Video

Over a year ago now I threw this video up on YouTube to prove I had a sense of humor. It's a silly video. I did it to offset the feedback on my other videos that I look way too serious. Some just misinterpreted it as a demonstration of my skills with a felt marker.

 Video is becoming a big part of personal branding.  Having watched the evolution that's going on, here are some thoughts:

1) The personal brand video revolution is going to accelerate. It's not quite main stream yet but it will be. From resumes to blogs, vlogs and websites, people on video is going to be everywhere. Check out this video clip that can be inserted into a Twitter profile. The rationale is simple: to personalize content. It's not just Jim's thoughts - it's Jim.

2) Not everyone is going to embrace the move to video. The biggest concern is privacy. It's a big leap to go from content-only to video. Especially for women, just having a profile picture is cause for concern. Taking that to video is very scary.

3) Video adds a whole new dimension to on-line personal branding - appearance. Now, instead of being judged simply on experience, expertise, content and thinking, be prepared to be judged -and judged instantly - on LOOKS. While individual appearance may in many cases enhance other content (isn't that the point?), adding video WILL DILUTE everything else, at least at the first impression stage.

4) Video production is important...and confusing. Up until now at least, the web has put a premium on 'genuine' vs. 'produced'. Video that is professionally shot and edited hasn't necessarily been viewed as being real, and therefore tended to be viewed as a somewhat negative branding technique. However, with services springing up everywhere to produce personal on-line videos it's not clear there won't be growing acceptance of better produced content.

5) Content is still king. The purpose of most personal video is simple - put a face to the name. So, talking for 5 minutes about resume details is boring and unnecessary - there are better ways to do that. However, video is perfectly suited for other tasks - like demonstrating a skill, or a personality trait, or credibility. There are 1000's of YouTube (and Google) videos of pros presenting their material in various settings. That's effective.

6) Smart personal marketers are and will continue to evolve the art of personal video to create personal competitive advantage. That's going to put pressure on all the rest of us to figure out where we stand and what role personal video plays in our marketing mix.

I don't believe it's much of a stretch to suggest that within less than 2 years, all resumes will include personal videos. And 'Extreme Makeover - Personal Branding Edition' will be a huge hit.

Tuesday, February 2, 2010

John Keep Your Eye on This One: Foursquare

A couple of months ago I started noticing a couple of Facebook friends enthusiastically posting their latest accomplishments on Foursquare. I paid no attention. But they stayed enthusiastic and kept updating. I noticed that.

Then I started noticing Foursquare's name showing up in the early and not-so-early adopter press. Hmmm.

So, yesterday I downloaded the iPhone app (about 12 seconds, amazing interface) and the Blackberry app (beta, go to the website, copy the link, blah, blah, blah, not 12 seconds - come on BB, apps are killing you but I digress).

Foursquare is game/twitter/crowdsourcing/yelp/tripadvisor all rolled into one. You visit places. Check in on your smartphone to let your friends know where you are. See who's nearby. Write a review. Collect points. Get famous. Move on.

If necessary, in the morning, you can even figure out where you've been.

From a business perspective Foursquare's got some pretty mighty business implications. Slow night? $2 off promotion for Foursquare users. Just show them your iPhone. Get listed in the what's hot. Get dissed in the reviews.

It's early days but Foursquare clearly foreshadows more of what's coming as mobile and other social technologies keep moving forward. Together. Fast.

The founders of Foursquare are moving forward too. It's clear that content, advertising and (from a business perspective this is big) analytics are going to be key new elements of the Foursquare platform.

Check out this Slide presentation if you want a better feel for Foursquare


Monday, February 1, 2010

Personal Branding Plan Presentation, The 5 P's

Personal branding is a way of communicating the unique value you offer.

Working with clients and talking to managers, employees and others, I've found the 5 P's to be a simple, yet effective way to organize thinking and planning around personal branding. Here's a simple presentation providing some basic insight into the 5 P's. With a bit of thought (finish the sentences) you can build a simple personal branding plan.


Saturday, January 30, 2010

Personal Branding - How Old Are You?


This week I attended a disappointing but eye opening Alumni event on personal branding.

Disappointing because the panel delivered little of value on personal branding.

Eye opening because those attending spanned the full age, experience range - from new grads looking for their first jobs, through recently sidelined senior execs looking for new careers.

Not easy at 55. Or 24. Or 33. The angst in the room was palpable.

Which got me thinking.

First, it's too bad the 55 year-olds were just waking up to their personal brands now. Second, they need to change.

Also, what a great time for the 24 and 33 year olds to be grabbing their personal brands squarely by the 5 P's, and maximizing their efforts to stand out now. Forever.

I felt worst for the 55 year olds. I would have had some simple advice for them: modernize your packaging.

Lose the blue/grey suit, white shirt and boring tie. Not only do you look like every other 55 year old in the room, you look 55. For the ladies - sorry - sleeker is better. Nothing says over the hill like overweight. And colour is good. One thing about boring...it's boring.

For the 24 year-olds 'promotion' and 'product' seem to be the priorities. Desperately unafraid to network in person, checking their on-line presences(?) turns up....nothing other than a maybe it's you/I'm never checking the profile on Facebook. Somewhere in there is a pretty decent opportunity to stake a point of view, show off some great potential and get noticed.

Although this never came up, I wonder about how both groups are grappling with personal brand 'pricing'?

Lots of senior experience got moved out the door over the past 18 months for one key reason: too expensive. Adjusting pricing down, pricing more creatively (eg, take less from more customers), or demonstrating superior value could be important considerations now.

At 24, pricing is pretty straightforward.

Loss leader, baby.

Get me in the door and get me some experience.

It used to be interns were only for law firms and Governments. Now, the free model of employment - experience in exchange for effort - seems to be springing up all over the place.

For those 33 year-olds successfully through the front door - this is brand investment time.
Building experience, expertise, visibility and value. It seems to me all 5 p's are in play. This would be the ideal:
  • outstanding 'product' - this is what I do, who I am
  • important decisions on 'place' - take the job in NY? don't take the job in NY?
  • increasing 'price' - hand in hand with delivering outstanding value
  • 'promotional' opportunities everywhere - from industry speaking engagements to the personal blog
  • incredible 'packaging' - ok, the kids are taking a toll and sleep deprivation is tough but working out is working out and Harry's still makes a nice suit
So, different ages - different stages. At 24, I know it's difficult to comprehend 55. And who wants to. But man, what an opportunity at 24 to build a brand for life. And be 55 and in control of a Porsche. Not a Toyota with a faulty accelerator pedal.

Thursday, January 28, 2010

The 5 P's of Personal Branding

Last night a client invited me to her alumni association event on personal branding. While interesting, we both agreed later that the session had missed it's mark - career management as viewed by HR experts is not personal branding.

I'm passionate about this: personal branding transcends employment. It's not about getting to the next level - it's about being you to the world, whoever, whenever and where ever you are.

Having said that, there's no question personal branding is important from an employment perspective - for several reasons - 1) how you promote your personal brand should support, not hinder personal employment goals - being a Girls Gone Wild participant may get in the way of becoming the next VP of Supply Chain - and 2) you will get fired or be otherwise unemployed at some point (count on it) - how strong your personal brand is, will (thanks to the internet and other changing factors) be an increasingly important factor in how long you stay unemployed.

So, how to build a personal brand? Well, in traditional marketing there are either four or five key elements of the brand marketing mix depending who's defining it. They're called the 4 (or 5) P's of marketing. Here's how I see them applied to personal branding.

P1 - Product. You. What are you? What do you deliver? What are your values? If I'm going to invest in associating with you, what am I investing in? What value do I get?

P2 - Price. What's the cost of doing business with you? Let's call it dollars plus friction. Are you expensive, inexpensive, a pain in the ass or easy to deal with?

P3 - Place. Where are you located? Where do you hang-out? Where are you accessible? One of the reasons personal branding is becoming so much more important is thanks to the internet. Now, P3 - Place, can be everywhere, from anywhere. Now, we all have the opportunity to be our own world-wide brand like Pepsi or Apple.

P4 - Promotion. Thank you internet. Google yourself. If you don't show up, you either don't have a brand or the scope of your brand is very small. Fixing it is easy. Take 5 minutes to upgrade your LinkedIn profile. No, it won't make you Pepsi but it's a start. Keep going. Write a blog. Claim your name on Twitter. Join a community. There's never been an easier time to get your product in front of customers.

P5 - The 5th P is up for grabs. In many books its PEOPLE. But we are people, so I'm pushing something else - PACKAGING. How do you dress? Accessorize? Look? Are you 50 and look 60? 30 and look 18? Are you over-packaged? Under-packaged? Does your packaging DIFFERENTIATE you in any (positive!) way, from all the other brands out there?

Many people are uncomfortable with personal branding. I get that. 'Putting myself out there' is/feels like a big, unknown risk. However, we probably all need to keep this in mind: whether we participate in personal branding or not WE ALL HAVE a personal brand. We're already being talked about, slotted, respected, dissed or ignored.

I'd prefer to have some input to that discussion.

Thursday, January 21, 2010

Umar Haque: The Scale Every Business Needs Now

I always enjoy reading Umar (see link below). He consistently beats the 'thick value' drum, seemingly on a one man mission to change the world of business. As shallow as I can be, I generally get his point.

Too many business exist just to exist - or to Umar's point, exist just to win. Other than being employers and beating up on competitors (sometimes), their value contributions and their ambitions seem limited.

Having worked with too many companies who ultimately were simply 'employers' - lacking the leadership, foresight, ambition and creativity to scale to anything, it's refreshing to see Umar's passion for achievement on a much grander scale - say like Google.

There are a myriad of reasons - all inter-related I guess (which came first, the chicken or the egg?) that lead companies to thin-value mediocrity - but over the years I've worked with truly visionary leaders who could never be accused of low ambition. So why did those leaders fail?

I've never been quite sure on this one but what I keep netting back to is this: their products or services were never good enough. Never good enough to be almost instantly loved by the market place on a mass scale (do you remember the first time you used Google - and it delivered?!). Never good enough to overcome limited investment capital. Never good enough to overcome egotistical and naive management. And never good enough to rise above all realities to stand alone as the best product or service out there. Period.

Achieving best product status is clearly a challenge. It seems to be a combination of massive brain power, dumb luck and good connections. At critical points, good management does seem critical. How many future Googles never make it beyond the entrepreneurial phase? Most?

I like Umar's thick value drum. It's a little/lot idealistic, but having a vision for business beyond driving to work every day seems like a good thing.




Umar Haque: The Scale Every Business Needs Now:

.... 20th Century organizations were built to have strategic intent. The point of a strategic intent is merely to best rivals. That's the opposite of an ambition: it's just combat. Yesterday's organizations were missing the burning desire to improve on yesterday in their very DNA. That's what reduced them to passionless machines — and it's what ultimately made our lives smaller, our economies less vibrant, and our societies poorer.

A real ambition, in contrast is a living expression of how an organizaton answers the four-word challenge of 21st Century economics. Twenty-first Century businesses have ambition — at giganto-mega-universe-sized scale instead. "To organize the world's information and make it universally accessible:" now there's an ambition at scale.

An ambition that scales is one that takes an organization already creating thick value, and expands it to affirmatively answer the three questions below:

  • Is it globe-spanning?

  • Is it world-changing?

  • Is it life-altering?

For most organizations, the answers are: maybe, nope, not a chance. For a few, even, worse; the answers are: yes, for the worse, for even worse. Most organizations have only the tiniest, puniest, most inconsequential of ambitions. And that, quite simply, is why most are obsolete.