Thursday, October 23, 2008

Why Talent is Over-rated...

....is the title of a too-long piece in this week's Fortune Magazine. So I didn't read it all. But there are enough pictures and captions to get the point.

Bottom line - according to the caption at the top of Page 1: THE CONVENTIONAL WISDOM ABOUT THE "THE NATURAL" IS A MYTH. THE REAL PATH TO GREAT PERFORMANCE IS A MATTER OF CHOICE. THE QUESTION IS HOW BAD DO YOU WANT IT?

Great. All I have to do is want it more and try harder. That's depressing. I was really convinced I could simply wing it better....!!

Over the past few weeks I've been meeting and talking to everyone who will listen about what makes a great, and not-so-great CEO. I'm not so sure simply trying harder is the answer. Here's what I've heard some keys to success are:
  • experience - especially big company experience - go and get trained in places where they've at least thought about what they're doing - how to plan, how to execute, how to throw a great x-mas party
  • brains - do you think Google, Microsoft and RIM are being run by dummies? they're not; sharpen up!
  • insecurity - nothing drives drive like proving to your father you're better than he is - all those kids with perfect family lives and too much money - they're not going anywhere - why would they? they don't have anything to prove
  • ego - insecurity's macho partner - knowing you're the chosen one even when nobody else can remember your name is a huge advantage - these people may be obnoxious to be around but they're not going anywhere...and then they're running the place
  • luck - talk to any insecure egomaniac who's made it big; even they will tell you they got lucky somewhere along the way - of course their spouses will be the first to reassure them what we already all know - "but honey, you make your own luck"
  • common sense - which as we all know, is very uncommon....therefore providing a unique competitive advantage that most of us walking around bumping into walls don't have
So, sure keeping trying harder. Just recognize regardless of what Fortune Magazine says, some people really are walking around with advantages you'll have trouble overcoming.

Wednesday, October 22, 2008

So much to do, so little chance of it all working

It's planning time again. Many organizations are heads down, working on getting their acts together for next year.

This year, there isn't as much confidence in simply winging it as there was last year. Little if any of the grandiose growth that was supposed to happen in '08 has occurred. Combine that with an unstable economic outlook for '09 and there's recognition that getting it wrong next year could have serious, if not fatal consequences (although in true Canadian fashion, all the CFO's I know are silently/not-so-silently high-fiving themselves on the decline of the Canadian dollar. That, more than anything is going to save a few jobs this year).

There's one fundamental issue every organization I know seems to struggle with. Defining, the small number of priorities that will actually make a difference in the year ahead.

Nothing stymies success like taking on the world of things that could possibly be done. First, tackling everything just about guarantees that nothing gets done. Second, when everybody is doing everything, accountability is impossible. Third, by tackling everything the high leverage activities remain invisible, under-resourced and untapped.

Figuring out the 3 things that WILL make a difference next year, not the 57 that COULD, isn't difficult. I try to keep the following things in mind.
  • Perfection isn't necessary. If I'm close to picking the right 3 priorities, I will have have a much greater impact on the business by executing them well than burying the perfect priority under 56 others.
  • Leverage, leverage, leverage. I call them super-priorities. Do them well and they will suck up 2/3rds of all the other cool stuff that could have been done. There's always priorities that have leverage way beyond what they look like on the surface.
  • Why? What is the overall goal I'm trying to achieve? Growth? Profitability? Market place recognition? Everything else needs to tie directly, and neatly back to that goal. If it doesn't and if the question 'why?' can't be answered simply in about 6 words, then the priority isn't a priority, it's a make work project. Guaranteed it won't get done.
Clarfiying the key priorities works because it ensures they get resourced and managed. People can be held accountable. Progress can be measured. Simplicity, not complexity is a fundamental key to success.

Saturday, October 18, 2008

W.

Saw the movie last night.

I wouldn't call it a great movie, just disturbingly real - including one of those weak, what the f? endings that leaves you wondering: a) does this mean W a lousy center fielder and it's a good thing he didn't play baseball? b) he just lost the ball in the lights and that's a metaphor for something way bigger, or c) why do I keep getting confused at endings like this?

The major themes of the movie, seem suprisingly close (in my mind) to what you might imagine they'd be, based on what we know:
  • W - major daddy complex, in WAY over his head, driven to be the 'decider'
  • Dick Cheney - scary, dangerous, wrong and unrepentant
  • Iraq - it's the oil baby
  • Iran - it's oil and world domination baby
  • Carl Rove - everywhere, all the time, not his job
  • Colin Powell - smart, right, weak and in the wrong place at the wrong time
  • Donald Rumsfeld - mildly nuts and barely relevant
  • George Tenet - he knew, but that wasn't what this was about
  • George Bush senior - class act, cut from a different cloth, could fix everything for W. except the world
  • Barbara - Bush
Perhaps the only portrayal that surprised me was that of Condoleeza Rice - who (with apologies to my friends who know I'm obsessed with PH) reminded me of a black Paris Hilton - a sweetly hidden, intellectual suck-up (I know, you can't believe I used PH and intellectual in the same sentence - you're just missing it!).

Bottom line, skip the movie. You saw it all on TV.

Thursday, October 16, 2008

Here's a post already!

Ok, so this is bad. I've had multiple complaints about my blogging frequency and lack of new material. Sorry, I've been busy.

Some thoughts. First, some time ago I decided to try out Twitter. There was a pretty good article in Fortune on it and back in the early summer, at the Search Engine Strategies conference here in Toronto, one of the sessions was dedicated to Twitter as a marketing tool.

My experiment with it has been limited. Like 6 posts. I follow 2 other twitterers and 2 follow me. Pretty pathetic. Despite that, I've had complaints!

Recently I quoted a post on Daily Kos about Sarah Palin. The post essentially suggests (you can read it) that focusing on anything other than her boobs would be a waste of time. Given all the noise about her at the time, it seemed like one of the most accurate observations on her I had seen. Ok it was a little crude. But, you have to admit, it's not like she has any other outstanding attributes.

However, apparently I offended at least one reader. Sorry. Maybe I should have said "focus on the fact that she's a boob"! (it's ok, I understand being offended :))

A while ago, someone said to me "who invented Republicans, anyways?". I don't have the answer. I just know that the past 8 years have been a disaster (who could foresee that electing people who don't believe in government AS the government would turn out bad?!) and how anyone in their right mind could put an idiot like her one step away from the Presidency is...dumb...unpatriotic....and good for funky glasses sales.

Ok, I'm on a roll. I have a comment on dog owner/walkers. You know those people with two (never one) of those crappy ass little yappy dogs...on those long leashes so they can go up and crap on your lawn? Did it ever dawn on any of you people that first of all, some of us aren't so enamoured with your crappy ass little dogs. We still wonder why you take better care of them than you do of your kids. Secondly, now that it's fall and gets dark early, walking your crappy ass little dogs all dressed in black is great f...ng way to get killed. Don't worry, your dogs will get out of the way...I know, I've tried. But you, walking with your back to me with your dogs strung all over the neighbourhood and me not seeing you til the last moment...you're done. At least get a white hat. And if I run you over, I'm letting your dogs off the leash so they can go play in traffic.

Now, on a more serious side. I've been telling everyone I know about the book 'Rise of the Creative Class" by Richard Florida. Very, very stimulating book. I'm hardly early to it, it was written a few years ago. Florida's studies show a compelling connection between the economic health of a city and the appeal of that city to creative people. His links between the gayness and ethnic diversity of a city and it's economic success are fascinating. Think San Francisco, Stanford and Silicon Valley. Now think Waterloo, Ontario.

University of Waterloo is one of the world's best math and sciences universities. It's one of the first places Microsoft goes for fresh talent. Walk it's halls and you will be overwhelmed, certainly by it's ethnic diversity, perhaps not so much it's gayness (although, I'm sure it's there).

Now go outside the University. Notice all the white people. Talk to those in the know about the success of the tech community in Waterloo outside of RIM. What the honest ones will tell you is 'don't believe the hype'. Waterloo is no Silicon Valley.

A friend of mine recently attended a well organized and very serious 'prosperity' event in Waterloo where the 'titans of Waterloo industry' (seriously, she said they called themselves that), pondered the options for attracting and retaining the best and the brightest to/in Waterloo. Two simple questions for my friend: first, of the large group that attended, how many weren't white? her answer: one; second, how many were gay?...her answer...gay?!

Maybe, I'm wrong and Florida should just stick to being the Sunshine State. But in my mind, until Waterloo crosses the diversity and openess chasm (and until RIM blows up and spins off a few hundred loaded and brilliant entrepreneurs), it will never achieve the magnet status it so craves.

But hey, I live in Toronto, what do I know?

Wednesday, August 27, 2008

Muskoka Sunrise


Muskoka Sunrise, originally uploaded by Jim Crocker.

Been spending long weekends in Muskoka. Get to see sky up there. In the the city, not so much. This is early.

Tuesday, August 26, 2008

IT/System Engineer Search

I'm looking for an IT/Systems Engineer for a Toronto-based company. Here are some of the requirements. Any interest or if you know someone, contact me at crockbiz at cs dot com.

  • IIS 5.1 ( Win XP),6.0 (Server 03), 7.0 (Vista & Server 08)
  • SOAP
  • AvWebservices .NET
  • Fortigate firewall
  • Sharepoint 07
  • Exchange 07
  • VPN
  • Dell hardware support
  • ASP.net (a little code experience)
  • Linux administration (phone and .NET code source)
  • FreePBX (asterisks phone system) VOIP
  • Wikis (R&D, Knowledgebase)
  • Terminal server, Citrix, VMware (alternative environments)
  • Backup software (Vertias, Symantec))
  • Antivirus (Trend Micro, McAfee, Symantec)
  • SQL 2005, 2008 would be nice

Sunday, August 24, 2008

Summer '08

So much for serious blogging. Not a hope. That's the problem with a good summer!

Quick update on stuff.

Been spending Monday - Wednesday in Toronto then heading north to Muskoka for the weekend. Muskoka is Toronto cottage country. It's beautiful. Too bad the season is 8 weeks.

This is a lifestyle I could get used to. About the time something really starts pissing you off, you're sitting on a dock having a beer. Now if I could just get the helicopter to get me here...

It's also been great spending time with the kids. Both are home from school for the summer. One's working up here for the summer. She's getting her first true business insights working for a golf course that's part of a major, respected hotel chain....that seems to have very little idea what they're doing. The hotel they were supposed to open many months ago won't be open for another few months. Good things it's a fractional ownership. Because after Labor Day weekend, Muskoka is pretty dead.

The other just got back from Australia. I had to laugh (...or cry) at a comment he made on the weekend: "I don't think I like working". There's only one response I could think of..."how would you know?!"

Life has definitely changed for kids. Travel is big. Life-style is huge. I see the girls getting reality way more than the guys...and working way harder. It's cool to see their determination and hard work pay off in terms of opportunity and perspective. And they're doing way better as result.

However, I still see that guys are more street/how-low-is-the-bar smart...and that gives them a strong competitive advantage that frequently enables them to sneak in there, regardless of how hard the girls work. Women need to learn this skill.

Business-wise, I'm working with software companies, a software M&A firm...and a hospital. Every one of them a challenge and I learn something from every one of them too.

Over the years, I've become an indadvertent (unplanned) expert in partnerships. It's just something I've worked with almost everywhere I go. I know in a previous post I committed to capturing some of my learning - I still plan to do that. Partnerships are very interesting beasts. Anyone working in a successful, stress-free partnership should consider themselves lucky. I don't care how good you are, partnerships are not easy relationships.

Here's a bizarre one. I'm also inadvertently becoming an expert in coaching determined, strong, female entrepreneurs and managers. Again, it's just something that's developed over time on many different projects. Bottom line. These women are better managers than most men I know. They're great leaders. Solid with details. Masters of execution. No fear.

What they frequently lack is the inside track, networking and relationships that men lever the hell out of to get what they need. And not because these women couldn't do that better than most men too if they wanted to. Unfortunately - and I have no idea how you change this - men are intimidated by successful women. So it's easier to hang with the boys, ignore reality and keep the status quo.

My advice to these women: Get more like guys. Build your networks. Get to know the influencers. Learn to golf. And have options. Never be stymied. Have a plan and keep moving it forward.

Other stuff. Hmmm. Let me see....

I joined Facebook. Jim D Crocker. Have a few friends and still trying to figure what it does for me. More hits on Flickr?

Joined Plaxo. Jim Crocker. Even fewer friends. I haven't tried. But what I notice is that Plaxo seems way more business friendly than Facebook. I see way more business connections on Plaxo than I do on Facebook. My goal in September is to spend more time trying to figure out where both fit from a business, marketing perspective. Interestingly, all of my kids friends have said they'll add me as a friend. That could be interesting...and I guess it shows how they're growing up and Facebook is changing.

I remain a major search marketing evangelist. Being there when someone is looking for what you have is just way more efficient than shot-gunning your marketing budget all over the place hoping you'll be remembered when the time is right.

If you don't believe me check out the power of GPS combined with local search on the new Blackberries (and I presume i-Phones). Find your location. Local search for pizza...or whatever. And...if you're the closest pizza or whatever guy - you just got a new customer. It doesn't get any more efficient.

Anyways, summer's almost over. Hope it's going well for you too. I'll get back to this in September. Really!

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